You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Hulu app just disappeared from my appletv home screen

Any quick fix ideas how I get it back?

Posted on Oct 4, 2022 2:49 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 4, 2022 3:32 PM

Do you have an Apple TV (2nd or 3rd generation)? Identify your Apple TV model - Apple Support


Unfortunately, Hulu no longer lists the Apple TV (2nd or 3rd generation) as a supported device, in a support document dated Oct 03, 2022. Supported Apple TV models - Hulu Help Center

8 replies

Oct 4, 2022 4:46 PM in response to RowdieChica

See: Identify your Apple TV model - Apple Support

Apple TV (2nd and 3rd generation) have model numbers A1378, A1427, or A1469. These numbers can be found on the bottom of the device, or in the menu Settings﹥General﹥About﹥Model﹥.

The back of these models have a Micro-USB port below the HDMI port. Other models do not have Micro-USB.

Apple TV (2nd and 3rd generation) are sized 3.9×3.9×0.9 inch (9.9×9.9×2.3 cm). The later models are taller (1.4 inch/3.6 cm).

Oct 5, 2022 10:17 AM in response to MikeResar

MikeResar wrote:

I think Apple should take a stance here. This just had a negative impact on me buying products from them. I am going to be replacing my AppleTV 3's now but not going to buy Apple products this time. I wish this wasn't that case but it is what it is.

Apple cannot force Hulu to support a ten-year-old operating system (especially as Apple barely supports it). Also, Apple isn't reading here to know what you think. You can let them know here:


Product Feedback - Apple


Companies like Hulu and Netflix pull support from outdated hardware regularly. Netflix stopped supporting older Roku devices back in 2019:


https://www.cordcuttersnews.com/netflix-is-ending-support-for-older-roku-players/

Oct 5, 2022 7:35 AM in response to Urquhart1244

I confirmed with Hulu and told them this is BS. They said I just need to go buy new devices for my TV and then Hulu will work again. I asked them iff they were paying for all those devices and they said, "Of course not". Can you imagine if you car just stopped working one day and the car companies response was, "Sorry we don't support that car anymore. Please buy a new one if you want to drive."

Hulu app just disappeared from my appletv home screen

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.