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Level 1

4 points

iPhone 7 Plus is locked to owner that I don't know

Hi, I ordered an iPhone 7plus in China. When I reset it, its now asking for iCloud of the first owner which I don't know. any help

[Edited by Moderator]

iPhone 7 Plus

Posted on Oct 12, 2022 8:26 AM

Top-ranking reply

Level 10

193,428 points

Posted on Oct 12, 2022 9:06 AM

shenobbar wrote:

Hi, I ordered an iPhone 7plus in China. When I reset it, its now asking for iCloud of the first owner which I don't know. any help

[Edited by Moderator]

Return the phone and get a refund, otherwise the phone is useless if you can't get hold of the original owner to remove the activation lock.

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