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face id not working. i get a message “face id not availlable. try to setup face id later”

face id not working. i get a message “face id not availlable. try to setup face id later”

Can u pls help about this problem?


iPad Pro 12.9-inch, 2nd Gen, Wi-Fi, Cell

Posted on Oct 13, 2022 5:53 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 13, 2022 7:45 AM

See >>> If Face ID isn't working on your iPhone or iPad Pro - Apple Support


If you continue to experience difficulties, you might be well advised to seek assistance directly from from Apple Support - and request a remote diagnostic test. You can contact the Support Team using the Get Support link at top-right of this page.


Alternatively, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:

https://apps.apple.com/gb/app/apple-support/id1130498044


You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad:

Genius Bar Reservation and Apple Support Options - Apple

1 reply
Question marked as Top-ranking reply

Oct 13, 2022 7:45 AM in response to alero123

See >>> If Face ID isn't working on your iPhone or iPad Pro - Apple Support


If you continue to experience difficulties, you might be well advised to seek assistance directly from from Apple Support - and request a remote diagnostic test. You can contact the Support Team using the Get Support link at top-right of this page.


Alternatively, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:

https://apps.apple.com/gb/app/apple-support/id1130498044


You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad:

Genius Bar Reservation and Apple Support Options - Apple

face id not working. i get a message “face id not availlable. try to setup face id later”

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