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iphone is locked on an app screen , cant restart it or switch to another screen

how to get out of a locked screen by an app

iPhone 13 Pro, iOS 15

Posted on Oct 13, 2022 11:43 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 13, 2022 12:01 PM

Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.

3 replies
Question marked as Top-ranking reply

Oct 13, 2022 12:01 PM in response to martinschromebook

Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.

iphone is locked on an app screen , cant restart it or switch to another screen

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