You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Iphone 12 Pro Max Dropped, no wifi, cellular, or bluetooth.

I recently dropped my iphone down some stairs, the screen is cracked from the top left to bottom right and the top left of the frame is slightly loose, back glass broken as well, which i would still use the device if only the Cellular, WI-FI, and Bluetooth were working! When i click the Wi-Fi settings the slider is greyed out and doesn't move, when i click on the Bluetooth settings it is just a constant loading circle, and when i click on cellular it says Error an update is required to use cellular data on this phone. Excuse me? All of this was working fine before i dropped it, but how am i supposed to update the phone when it CANT CONNECT TO THE INTERNET AT ALL?

iPhone 12 Pro Max, iOS 16

Posted on Oct 14, 2022 12:47 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 15, 2022 8:26 AM

I didn’t drop my phone, but mine is doing the very same thing as yours????


can anyone help?

4 replies

Iphone 12 Pro Max Dropped, no wifi, cellular, or bluetooth.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.