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k2yager Author

Level 1

4 points

Resetting MacBook Pro

I just bought a Macbook Pro from my friend. We’ve already moved her important info off, the rest is in her cloud. How do I now clear her info off and reset it so that I can put my Apple ID in to set it up with my cloud details?

Posted on Oct 17, 2022 10:35 AM

Top-ranking reply

Niel

Level 10

732,473 points

Posted on Oct 17, 2022 10:37 AM

Click here and follow the instructions. If the computer originally shipped with Mac OS X 10.6.8 or earlier, instead of step 7, insert a compatible Mac OS X install DVD, restart with the C or Option key held down, use the Disk Utility to erase the internal drive, and install a fresh OS.

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Resetting MacBook Pro

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