Apple Pay

I'm having trouble using my Wallet to pay at instore check out on my new iPhone 14 Plus. Face ID works to open the phone but not to confirm using my card. It asks for AssistiveTouch. What do I have to do?

Posted on Oct 19, 2022 7:44 PM

Similar questions

Paying by Apple Pay When I paying for something using Apple Pay, I always have to double click the side of my phone as well as my face ID Is there a way that I can just open up the Wallet and allow payment just by putting phone over the connecting machine and authorising by my face ID
1728 12
How can I fix if Apple Pay Double Click to pay not working? iPhone allows you to double click to use Apple Pay. It shows the Hold Near Reader but does not work regardless on the form of payment used. [Re-Titled By Moderator]
3089 10
Apple pay not working. (13 mini) I cant pay for goods instore using my apple pay. I have made sure I'm signed in, I have updated all software, checked all settings are correct (mirrored the settings on my husbands phone), I've turned device off and on, and I've deleted all my credit cards and re-added them. Still it does not work. I double tap and select the card but the card machine does not read my phone. Any ideas.
1240 4

1 reply

Oct 20, 2022 5:08 AM in response to Scratchie50

These two links may help you.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple Pay

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up