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I need to remove my store credit. Thank you!

Hello. The reason I want to remove my store credit is because I moved to another country and want to change the country of my Apple ID.

iPhone 11, iOS 16

Posted on Oct 23, 2022 12:26 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 23, 2022 1:57 PM

Depending on the amount:

1.

If your balance is less than the cost of a single item, contact Apple Support directly, they will help you clear your balance, click -> Get Support

 

2.

See -> Check your Apple ID balance

Check your Apple ID balance – Apple Support (UK)

scroll to ⤵️

If you have Apple ID balance you can't use.

You can't redeem or return Apple Gift Cards, App Store & iTunes Gift Cards or unused Apple ID balance for cash, except as required by law. If your jurisdiction allows the refund of redeemed gift balances, you can contact Apple Support to request a refund

When you contact Apple, include the following information:

•               Your Apple ID.

•               The refund amount.

•               Your current delivery address.

 

If you then want to change Country or Region, you must comply with all regulations described here -> Change your Apple ID country or region -> 

Change your Apple ID country or region - Apple Support (KW)

 


2 replies
Question marked as Top-ranking reply

Oct 23, 2022 1:57 PM in response to DanilYurkutc

Depending on the amount:

1.

If your balance is less than the cost of a single item, contact Apple Support directly, they will help you clear your balance, click -> Get Support

 

2.

See -> Check your Apple ID balance

Check your Apple ID balance – Apple Support (UK)

scroll to ⤵️

If you have Apple ID balance you can't use.

You can't redeem or return Apple Gift Cards, App Store & iTunes Gift Cards or unused Apple ID balance for cash, except as required by law. If your jurisdiction allows the refund of redeemed gift balances, you can contact Apple Support to request a refund

When you contact Apple, include the following information:

•               Your Apple ID.

•               The refund amount.

•               Your current delivery address.

 

If you then want to change Country or Region, you must comply with all regulations described here -> Change your Apple ID country or region -> 

Change your Apple ID country or region - Apple Support (KW)

 


Oct 23, 2022 1:59 PM in response to DanilYurkutc

Hello ~If you are trying to zero your balance before changing regions…you may purchase an item from the App Store for more than your balance and the remainder will be billed to your credit card on file thus zeroing your balance . You may also go to upper right hand corner and click on Get Support and they can zero it for you or:


Contact Apple for support and service


Also if you are changing regions take a look through this article as well:


Change your Apple ID country or region - Apple Support


~Katana-San~


I need to remove my store credit. Thank you!

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