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What do I do if I no longer have my 2nd verification phone number

I’ve changed phone number and no longer have access To my trusted phone number on file

Posted on Oct 27, 2022 4:52 PM

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Question marked as Top-ranking reply

Posted on Oct 27, 2022 5:03 PM

See if anything here helps.  If necessary, you can use account recovery as explained in the link at bottom of the article.


Verification code - how to get one and sign in with two-factor authentication.   *


If you can get a code and sign in, you need to change/add the number on your Apple ID. Look in the Security section when signed in online. You may have to add the new number before you can remove the old number. After the change, allow up to 24 hours for the change to sync. Before trying to make the change, sign out of Messages/FaceTime on all devices/computers.


Apple ID - Manage

2 replies
Question marked as Top-ranking reply

Oct 27, 2022 5:03 PM in response to cisco118

See if anything here helps.  If necessary, you can use account recovery as explained in the link at bottom of the article.


Verification code - how to get one and sign in with two-factor authentication.   *


If you can get a code and sign in, you need to change/add the number on your Apple ID. Look in the Security section when signed in online. You may have to add the new number before you can remove the old number. After the change, allow up to 24 hours for the change to sync. Before trying to make the change, sign out of Messages/FaceTime on all devices/computers.


Apple ID - Manage

What do I do if I no longer have my 2nd verification phone number

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