You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple iTunes Store Purchase Inquiry

Hello All,


I tried to make a purchase of an album (Pink Floyd's - The Wall) on iTunes Store a couple weeks back and I'm having trouble accessing the music. When I search for the album on the iTunes store, the album says it is "Purchased." However, the album has not downloaded onto any of my apple devices. I would like some further assistance on how to proceed. Can I cancel the purchase, then try to buy the album again?


Please Help.

MacBook Pro 13″, macOS 12.5

Posted on Oct 29, 2022 10:06 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 30, 2022 2:42 AM

the album says it is "Purchased." However, the album has not downloaded onto any of my apple devices.


Have you check in Music Library?

When I search for an album in iTunes Store that I had purchased, I also see purchased.


When I click my Library I see the album:



Try to -> Redownload music in the iTunes Store app on your iPhone, iPad, or iPod touch

Redownload music - Apple Support


Similar questions

1 reply
Question marked as Top-ranking reply

Oct 30, 2022 2:42 AM in response to cheyne.miskulin

the album says it is "Purchased." However, the album has not downloaded onto any of my apple devices.


Have you check in Music Library?

When I search for an album in iTunes Store that I had purchased, I also see purchased.


When I click my Library I see the album:



Try to -> Redownload music in the iTunes Store app on your iPhone, iPad, or iPod touch

Redownload music - Apple Support


Apple iTunes Store Purchase Inquiry

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.