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How can I back up my iPad when I can’t turn it on?

I have an appointment at an apple store to help me with my iPad. I can’t turn it on. How can I back it up if I can’t turn it on?

iPad, iPadOS 15

Posted on Nov 1, 2022 7:52 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 1, 2022 8:42 AM

It is important to ensure that you have a backup of your devices before disaster strikes - not after.


If you are unable to power-on and successfully enter your device passcode, it is too late - and you’ll not be able to access or backup any locally stored data or files. Your iPad uses an encrypted file-system; your passcode unlocks the iPad security chip - and this allows data to be decrypted and accessed.


If the security chip cannot be unlocked with your Passcode, your data is [by design] beyond reach.

2 replies
Question marked as Top-ranking reply

Nov 1, 2022 8:42 AM in response to karlyss

It is important to ensure that you have a backup of your devices before disaster strikes - not after.


If you are unable to power-on and successfully enter your device passcode, it is too late - and you’ll not be able to access or backup any locally stored data or files. Your iPad uses an encrypted file-system; your passcode unlocks the iPad security chip - and this allows data to be decrypted and accessed.


If the security chip cannot be unlocked with your Passcode, your data is [by design] beyond reach.

How can I back up my iPad when I can’t turn it on?

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