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Level 1

4 points

how do i switch off my frozen iphone11

my phone froze but i can't switch it off or restart it

iPhone 11, iOS 14

Posted on Nov 1, 2022 5:49 PM

Top-ranking reply

Level 10

212,534 points

Posted on Nov 1, 2022 5:56 PM

Press and quickly release VOLUME UP
Press and quickly release VOLUME DOWN
Hold the SIDE button until an Apple logo appears (15-30 seconds), ignoring "slide to power off" if it appears

The operative word here is QUICKLY; and try it a couple of times, the timing is a little tricky.

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