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No sound when I get a text

Does anyone else have issues on getting sound notification when you get a text?

iPhone 14 Pro Max, iOS 16

Posted on Nov 3, 2022 3:16 PM

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Question marked as Top-ranking reply

Posted on Nov 6, 2022 9:28 AM

Mszeman wrote:

Does anyone else have issues on getting sound notification when you get a text?

Basic question: Do you have an Apple Watch? If you are wearing a watch text notification sounds go to the watch rather than the phone.

6 replies

Nov 4, 2022 4:45 AM in response to Mszeman

Hello,

These are the standard steps for no sound:

1) Is the side silent mute button on? Does any red show? Slide it back and fourth.

2) How about the volume buttons? Is the volume very low? Move the buttons.

3) Is Do Not Disturb on? Go to Settings > Focus > Do Not Disturb. Is it turned on? Check the times.

4) Go to Settings > Sounds & Haptics. Check the Ringer and Alerts slider.  Try changing the sound pattern for the type of alert.

5) Go to Settings > Notifications. Is the app listed?

6) Do other sounds work? What about phone calls? Music? 

7) Volume summary:  Adjust the volume on iPhone

8) Do you have an Apple watch? Many of the notifications will go to the watch instead of the phone.

Note: you can send text messages to yourself for testing purposes.

Good luck.

Nov 6, 2022 8:38 AM in response to MrBill3

Yes, I done all of the above. I had ATT take remote of my phone so that they can check all settings. They recommended to talk to Apple, Apple support took control of phone to do all of the above, still no notification sound for text and emails.

now I have to take it in to an Apple Store so they can see if the can fix it.


[Edited by Moderator]

No sound when I get a text

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