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Level 1

4 points

Why my iphone 13 screen stuck and I can't touch or unlock screen.

I was trying to see can I get help getting an iPhone 13 unstuck, and I tried factory reset already.

iPhone 13, iOS 16

Posted on Nov 7, 2022 8:47 AM

Top-ranking reply

Level 4

2,940 points

Posted on Nov 7, 2022 8:52 AM

Hello martisha27, Did you follow the Force Restart instructions exactly?

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