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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Hi! My camera and flashlight do not work, when I access my camera or apps that need it such as Instagram or Snapchat, the screen is just black… it also happens on selfie position.
Additionally, the flashlight do not turn on!
I have already restarted my phone several times and even resetead all settings but it is the same.
Really hope you can help me :)
iPhone X, iOS 15
Hello again ~ You may have to go ahead and take it in for a checkup as I think you are dealing with a hardware issue. Take a look here and you are welcome.
Genius Bar Reservation and Apple Support Options - Apple
~Katana-San~
Hello again ~ You may have to go ahead and take it in for a checkup as I think you are dealing with a hardware issue. Take a look here and you are welcome.
Genius Bar Reservation and Apple Support Options - Apple
~Katana-San~
Hello ~ Take a look here by clicking on this link as it has some helpful information and direction…
If the camera or flash on your iPhone, iPad, or iPod touch isn't working - Apple Support
~Katana-San~
Hello Katana-San,
Many thanks for your reply! I’ve already tried all those things and it is not working, furthermore I’d like to highlight that when I press the bottom to take a picture, the picture is not taken like if I’ve pressed nothing
As the article says - "If the camera or flash still isn't working properly, contact Apple Support to discuss service options."
My camera and flashlight do not work
