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My camera had an error the other day and now in my settings it says, unknown part. I have not had my phone for even 6 months yet and I got it from the att store. How do I get this message to go away?

Why is the message appearing that my camera has unknown parts? How do I get this to go away?

iPhone 13 Pro

Posted on Nov 8, 2022 5:41 PM

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Question marked as Top-ranking reply

Posted on Nov 8, 2022 10:10 PM

If you have purchased the iPhone as new from AT&T, then take it back there for assessment and a resolution. When you get that error, it generally means that the part has been replaced either incorrectly or a non-genuine part was installed. You will see a notification on your Lock screen for the first 4 days that you use your device and in the Settings app for 15 days. After that period, you can find the notification by going to Settings ➡️General ➡️ About


Axel F.

1 reply
Question marked as Top-ranking reply

Nov 8, 2022 10:10 PM in response to Daisy960

If you have purchased the iPhone as new from AT&T, then take it back there for assessment and a resolution. When you get that error, it generally means that the part has been replaced either incorrectly or a non-genuine part was installed. You will see a notification on your Lock screen for the first 4 days that you use your device and in the Settings app for 15 days. After that period, you can find the notification by going to Settings ➡️General ➡️ About


Axel F.

My camera had an error the other day and now in my settings it says, unknown part. I have not had my phone for even 6 months yet and I got it from the att store. How do I get this message to go away?

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