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MacBook Pro vertical lines

No damage to device, no water spillage but black screen with vertical lines appear whilst using. If the lid is closed and reopens it returns to main/usual screen.

Posted on Nov 13, 2022 2:33 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 13, 2022 7:23 AM

Baldwin.641 wrote:

No damage to device, no water spillage but black screen with vertical lines appear whilst

https://discussions.apple.com/content/attachment/326bd38a-7e34-459d-9e11-adedc86ea1f8
using. If the lid is closed and reopens it returns to main/usual screen.


Yes— you have a hardware issue.




In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"

Genius Bar Reservation and Apple Support Options - Apple


Outside the USA

Contact Apple for support and service - Apple Support



Check your coverage

My Support - Official Apple Support


Learn how to get your Mac fixed and how much it will cost. Mac Repair Service Mac Repair & Service - Apple Support


Get your Mac ready for service - Apple Support Get your Mac ready for service - Apple Support




2 replies
Question marked as Top-ranking reply

Nov 13, 2022 7:23 AM in response to Baldwin.641

Baldwin.641 wrote:

No damage to device, no water spillage but black screen with vertical lines appear whilst

https://discussions.apple.com/content/attachment/326bd38a-7e34-459d-9e11-adedc86ea1f8
using. If the lid is closed and reopens it returns to main/usual screen.


Yes— you have a hardware issue.




In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"

Genius Bar Reservation and Apple Support Options - Apple


Outside the USA

Contact Apple for support and service - Apple Support



Check your coverage

My Support - Official Apple Support


Learn how to get your Mac fixed and how much it will cost. Mac Repair Service Mac Repair & Service - Apple Support


Get your Mac ready for service - Apple Support Get your Mac ready for service - Apple Support




Nov 13, 2022 9:23 AM in response to Baldwin.641

Based on your situation, I recommend service.


Service Checklist:



Click ▶︎ Start a Service Request. ⚛️



Need more help?


Click ▶︎ Check Repair Status. 🔧

MacBook Pro vertical lines

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