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“New iCloud Terms & Conditions” Popup Bug — Post Ventura Update

Hey community, I'm here to plead with you in hopes you may have a solution for my mildly inconvenient, but HIGHLY frustrating situation. Since my upgrade to Ventura, I've received a popup hourly reminding me to "agree to the new iCloud t's & c's"-- to which I comply, tick the box, and submit. The only issue is it does not go away. I've agreed to the t's & c's more than 40 times, and nothing changes. The popup notification on my MacBook pro cannot even be closed without navigating me out of my work and taking me to the settings app to agree. Any suggestions? Thank you.


MacBook Pro 16″, macOS 13.0

Posted on Nov 13, 2022 6:52 PM

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Question marked as Top-ranking reply

Posted on Dec 1, 2022 4:04 PM

Same here, it's freaking driving me nuts, feel like I am back on a windows computer. Come on APPLE!

Same issue, keep clicking, scrolling, going into settings, EVERYTHING and it keeps on happening, day in and day out and come to think of it, happened right after Ventura ... just ridiculous.

I did notice if you go into settings to accept instead of starting the accept button on your desktop, once I click to accept while in settings, very quickly a small window "server error" pops up, it flashes on the screen so quickly I cant capture it or even fully read it.

I have done this like the others, at least 40 to 50 times in everyday imaginable and it still appears.

134 replies

Feb 5, 2023 1:29 PM in response to Snoflk57

I did not try this since accepting on my iPhone worked for me.


I wonder if you log into iCloud.com on your computer with your apple id and password and you click on the icon in the top right corner (that might be your initials or avatar if you have one set up). That is where the iCloud settings are and see if the terms message comes up there. Accepting there might work like it does on the iPhone and stop the madness of that message showing up on your computer constantly.

Feb 11, 2023 11:28 PM in response to teltonengineering

teltonengineering Said:

“New iCloud Terms & Conditions: Popup Bug — Post Ventura Update: Unfortunately, even in safe-mode I was unable to resolve this issue. I ended up reverting back to an old time machine backup and it did finally go away.”

———-


Thanks for the followup reply.


TMB Restoration:

A TMB restoration would make sense as a solution. The only regretful thing about doing that is loss of data. So I don’t know how old “Old” officially is, but take this as a learning experience, knowing to back up every-so-often. Maybe give it a few weeks and see if this all goes away. Then, try this install once more.

Feb 11, 2023 11:35 PM in response to TheLittles

teltonengineering Said:

"'New iCloud Terms & Conditions’ Popup Bug — Post Ventura Update: Unfortunately, even in safe-mode I was unable to resolve this issue. I ended up reverting back to an old time machine backup and it did finally go away.

———-


Thanks for the followup reply.


TMB Restoration:

A TMB restoration would make sense as a solution. The only regretful thing about doing that is loss of data. So I don’t know how old “Old” officially is, but take this as a learning experience, knowing to back up every-so-often. Maybe give it a few weeks and see if this all goes away. Then, try this install once more.


Excellent job troubleshooting!

Feb 15, 2023 12:31 AM in response to dgrassi

The very absent person here is the one from Apple support, admitting that Apple has a long standing bug and how it can be resolved. Having to resolve this trhough chat is not OK. Is it a cultural thing in the US not to admit your mistakes, or the fact that everyone gets sued over nothing :-)

The problem - in my case - was 2 AppleIDs, which is not very well supported yet. I had to accept the new terms and conditions to use iCloud on my Mac, but I could apparantly do this as well from my iPhone - uh for all my Macs.

Settings->Mail->visit secondary iCloud email account. As mentioned before by someone. You get the conditions dialog there after a short load delay. And then the notification goes away immediately on every Mac.

Multiple Apple IDs - logical if you have a European company that needs VAT invoices for software, and you use your Mac also privately - is somehow not well understood by Apple. But a little support is always better then no support :-)

Feb 22, 2023 8:49 PM in response to teltonengineering

My wife had the same problem. It turned out to be that my wife's mac was logged into iCloud on my account, probably from when I first set it up. I am the icloud owner but shared with her. I logged her out of iClound on her mac and then logged her in again on her mac with her iCloud account. Problem resolved.... Key was to notice on her mac when asking to agree to terms and conditions, it was asking for the password to my account. Took me several times before I saw that....


Apr 21, 2023 9:20 PM in response to TheLittles

TheLittles wrote:

“I did that and nothing changed, still the same problem: And even in the previous pictures, it appears that I deleted it”
———-

New iCloud Session:
Sign Out of iCloud on your Mac, and then log back in. Go into System Preferences > Click your name on the left > Sign Put > Restart the Mac > Sign back in.

For clarity, at first glance, the above suggestion appears to describe several different steps in succession. However, this suggestion actually mentions the same solution twice.


"Sign out of iCloud on your Mac, and then log back in" is the recommended solution.


Then, the next part ("Go into System Preferences…) describes the individual steps required to sign out and log back in. These appear to be additional steps, but they are not.


(This solution did work for me. Thanks!)

“New iCloud Terms & Conditions” Popup Bug — Post Ventura Update

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