My Apple ID is disabled in the App Store

A disabled account typically happens for payment or security issues.

Select the option that you need:

• Your Apple ID is locked or disabled.
• Your account has been disabled in the App Store and iTunes.

Need more help?

• Call 1-800-APLCARE. 📞
• International Support. 🌐
• Contact Apple Support. 📝
• Live chat using Messages. 💬

There's a problem with your iTunes Store account information which can't be fixed from your end. Click here and contact Apple Support at a time they're open; if the link doesn't have an option for your country, use this form.

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