My iPhone is not charging

If you already tried (to no avail) ALL the steps provided in this support article:--> If your iPhone or iPod touch won't charge, it might be a hardware (battery? other internal component?) failure but we, just users like you, cannot diagnose that issue remotely, sorry.

I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio

(*) You can do it:

• Online:--> Genius Bar Reservation and Apple Support Options - Apple;
• Contacting a local Apple Store or AASP among the list provided above;
• Using the "Apple Store" app, available and downloadable from AppStore.

John ~ What model of iPhone is it?...

Settings > General > About > Model Name

And what version of iOS is it running?...

Settings > General > About > Software Version

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