How can I speak with a real person at Apple??

How can I speak with a real person??

I have been given the numbers :

**** and ****

and both of those numbers cut me off after holding over 15 minutes


[Edited by Moderator]

MacBook Pro Apple Silicon

Posted on Nov 17, 2022 7:53 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 17, 2022 8:27 AM

Well, we are your fellow end users, not Apple, and have no secret lists of numbers.


However, you might try this:



That may offer you a phone option. Likely it will mean leaving your number and waiting fora call-back.


⚠️ BE CAREFUL where you find numbers. I could not find the second number you posted on the Apple site so web-searched it. It returned to a company in Phoenix AZ, not Apple. Other users report unsolicited spam calls fro that number alleging to be Apple that are not.


There are scams actively running where third-party service shops pay for ad placement on search engines that put their non-Apple number above Apple's. If you see a web result that says only "Apple Support" and a number, it could be one of those.


For numbers for ANY company, always get the number for the company's web site, not a search engine.

5 replies
Question marked as Top-ranking reply

Nov 17, 2022 8:27 AM in response to lysaperales

Well, we are your fellow end users, not Apple, and have no secret lists of numbers.


However, you might try this:



That may offer you a phone option. Likely it will mean leaving your number and waiting fora call-back.


⚠️ BE CAREFUL where you find numbers. I could not find the second number you posted on the Apple site so web-searched it. It returned to a company in Phoenix AZ, not Apple. Other users report unsolicited spam calls fro that number alleging to be Apple that are not.


There are scams actively running where third-party service shops pay for ad placement on search engines that put their non-Apple number above Apple's. If you see a web result that says only "Apple Support" and a number, it could be one of those.


For numbers for ANY company, always get the number for the company's web site, not a search engine.

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How can I speak with a real person at Apple??

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