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Level 1

4 points

I am trying to change carriers. When I put in the new sim card it says the sim is not supported. Help!

How can i switch sim cards when it says sim not supported?

Posted on Nov 18, 2022 2:28 PM

Top-ranking reply

Level 10

124,775 points

Posted on Nov 18, 2022 2:36 PM

Did you confirm with the old carrier that they had completed unlocking your phone? See if this helps: How to unlock your iPhone for use with a different carrier - Apple Support

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