You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📢 Newsroom Update

Apple introduces powerful new iPad mini built for Apple Intelligence. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Express Replacement

What apple address do I mail my old iPad to after I receive a replacement?

iPad (4th gen) Wi-Fi + Cellular

Posted on Nov 18, 2022 2:40 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 18, 2022 2:46 PM

You should receive a shipping kit - that will include:

  • return packaging/shipping container
  • a return (shipping paid) return label
  • instruction leaflet


These items will likely be sent to you in a plastic shipping envelope; be sure to check that all items are accounted for before discarding the outer wrapping.

2 replies
Question marked as Top-ranking reply

Nov 18, 2022 2:46 PM in response to adenike192

You should receive a shipping kit - that will include:

  • return packaging/shipping container
  • a return (shipping paid) return label
  • instruction leaflet


These items will likely be sent to you in a plastic shipping envelope; be sure to check that all items are accounted for before discarding the outer wrapping.

Express Replacement

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.