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updating a app

i cant update one of my apps, bc it says apple id is disabled, but i can update everything else

iPhone XS

Posted on Nov 20, 2022 11:45 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 21, 2022 12:14 AM

Hello,


I have heard of this blocking all app downloads and updates rather than just one app but either way contacting Apple Support is what would be needed to resolve the issue.


If your Apple ID is locked or disabled - Apple Support

"If your account has been disabled in the App Store and iTunes Store

If you see a message that says your account has been disabled in the App Store and iTunes Store, contact Apple Support for help."


I hope this helps.

2 replies
Question marked as Top-ranking reply

Nov 21, 2022 12:14 AM in response to midget_bear

Hello,


I have heard of this blocking all app downloads and updates rather than just one app but either way contacting Apple Support is what would be needed to resolve the issue.


If your Apple ID is locked or disabled - Apple Support

"If your account has been disabled in the App Store and iTunes Store

If you see a message that says your account has been disabled in the App Store and iTunes Store, contact Apple Support for help."


I hope this helps.

updating a app

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