You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

yara_m823 Author

Level 1

4 points

Confirm iPhone Passcode to keep using iCloud NOT WORKING

I traded in my iPhone 11 and got my new iPhone 14 Pro. I did the data transfer. It asks me to confirm my iPhone passcode so I can keep using iCloud. I entered in my Apple ID/password, and it asked me to enter the passcode to my current iPhone 14. I did. Then it asked me for the password to my iPhone 11 (my old phone), and I did, but it tells me it is incorrect. I know it is correct, though, because I had to unlock my iPhone 11 to begin the data transfer before handing it in for trade-in.

I do not have access to my old iPhone 11 anymore because I traded it in. What do I do?

iPhone 14 Pro, iOS 16

Posted on Nov 23, 2022 8:02 AM

Confirm iPhone Passcode to keep using iCloud NOT WORKING

Similar questions