You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: Laurierrose
Laurierrose Author
User level: Level 1
7 points

Cannot reinstall my Apple mail account

Hi. I deleted this account on my iPhone because I kept getting the error message connection to server failed, but I cannot reinstate it. I enter my username and my password, no problem, and all looks fine. Then I get the screen with the list of providers and the option of adding an account. No account has been added


i did the same with my iPad and reinstalled the account without any problems


i should add, however, that on iPad I still get the same error message so reinstalling it did not work


  • so my question is a two parter. How to reinstall the mail account on my iPhone and how to get rid of error message




iPhone SE

Posted on Nov 26, 2022 8:48 AM

Reply
Question marked as Top-ranking reply
User profile for user: ChrisJ4203
ChrisJ4203
User level: Level 10
230,606 points

Posted on Nov 26, 2022 9:03 AM

See this about adding a mail account to your iPhone. Add an email account to your iPhone, iPad, or iPod touch - Apple Support

Make sure you do not have any restrictions set on the device in Settings.

View in context

Similar questions

3 replies

Cannot reinstall my Apple mail account

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up