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Samsung CJ79 monitor and M1 Max Macbook Pro

Hi,


I recently purchased a Samsung CJ79 monitor to connect to my M1 Macbook Pro. I connected the two using the supplied Thunderbolt 3 cable from Samsung. The display consistently shows "Thunderbolt 3 / USB-C" but has no picture. It works when I use HDMI but one of my main reasons for buying this was using only one cable for power & picture.


When I unplug the cable the message changes to "Check Signal Cable. Thunderbolt 3 / USB-C" so the monitor recognises it is plugged in.


The monitor does not show up in the Macbook's Display settings.


Any idea what could be the issue? I thought these were plug-and-play.


Thanks

MacBook Pro 14″, macOS 12.5

Posted on Nov 27, 2022 8:08 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 27, 2022 9:19 AM

The Mac uses a system that reminds me of “Plug and play” to determine what display is connected, and what its capabilities are.


To get a Mac display to become active, you need the Mac to query the display, and the display to answer with its name and capabilities. Otherwise, the display will not be shown as present, and no data will be sent to the display. "No signal detected" is generated by the DISPLAY, not by the Mac.

 

This query is only sent at certain times:

• at startup

• at wake from sleep — so momentarily sleeping and waking your Mac may work

• at insertion of the Mac-end of the display-cable, provided everything on that cable is ready-to-go

• hold the Option key while you click on the (Detect Display) button that will appear in Displays preferences (from another display)

 

so try doing some of those things and see if the display comes alive.


Modern Displays with multiple ports are sometimes busy scanning the other ports, looking for an input, and miss the query from the Mac. They need to pay attention to the port you are actually using, or they will miss the query.


Some displays have On-Screen Display settings that can be used to tell the display a computer is attached on a certain port, or a certain port should be highest priority. Changing those may make your display more responsive.


Some displays include their own private "sleep" settings for the display alone. This can allow the display to enter its own sleep mode, on top of the Mac's not sending it data. A display that is sleeping on its own cannot respond to the Mac's query, and will stay dark.


1 reply
Question marked as Top-ranking reply

Nov 27, 2022 9:19 AM in response to marcf27

The Mac uses a system that reminds me of “Plug and play” to determine what display is connected, and what its capabilities are.


To get a Mac display to become active, you need the Mac to query the display, and the display to answer with its name and capabilities. Otherwise, the display will not be shown as present, and no data will be sent to the display. "No signal detected" is generated by the DISPLAY, not by the Mac.

 

This query is only sent at certain times:

• at startup

• at wake from sleep — so momentarily sleeping and waking your Mac may work

• at insertion of the Mac-end of the display-cable, provided everything on that cable is ready-to-go

• hold the Option key while you click on the (Detect Display) button that will appear in Displays preferences (from another display)

 

so try doing some of those things and see if the display comes alive.


Modern Displays with multiple ports are sometimes busy scanning the other ports, looking for an input, and miss the query from the Mac. They need to pay attention to the port you are actually using, or they will miss the query.


Some displays have On-Screen Display settings that can be used to tell the display a computer is attached on a certain port, or a certain port should be highest priority. Changing those may make your display more responsive.


Some displays include their own private "sleep" settings for the display alone. This can allow the display to enter its own sleep mode, on top of the Mac's not sending it data. A display that is sleeping on its own cannot respond to the Mac's query, and will stay dark.


Samsung CJ79 monitor and M1 Max Macbook Pro

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