You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple TV 4k (2.gen) Lagging when streaming

Hi, Today my one year old ATV 4k startet lagging when looking at tv, streaming. I tried several different tv-apps, reboot of both router and the apple tv, went from wifi to ethernet (over 100mpbs), changed HDMI cable, and finally a full hard reset. The problem is still there Tried on antoher TV, not better. Have an older Apple TV and it works fine, even as I tested it on the same tv as the 4K was connected to. Anyone experienced the same, and have a solution? (Latest SW downloaded)

Apple TV 4K, tvOS 16

Posted on Nov 29, 2022 1:49 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 30, 2022 10:42 AM

Take it to your local Apple Authorized Service Provider. Apple Authorized Service Provider Locator (AASP) & Genius Appointment

4 replies

Apple TV 4k (2.gen) Lagging when streaming

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.