You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Forgot guided access passcode

We put guided access on our sons iPad but forgot the passcode to unlock. We have trying to force restart but the guided access remains once it restarts. How can we remove it??

iPad Air 3 WiFi, Cellular

Posted on Nov 29, 2022 4:14 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 29, 2022 4:23 PM

The only way to get out of Guided Access without the associated Passcode is to press the Home and Power button together for 15 seconds. This should turn off Guided Access by forcibly rebooting your device. Once your device is restarted, you can then go to Settings > Accessibility > Guided Access > Guided Access - and turn off Guided Access if needed.


Use Guided Access on iPad - Apple Support

Use Guided Access with iPhone, iPad, and iPod touch - Apple Support



1 reply
Question marked as Top-ranking reply

Nov 29, 2022 4:23 PM in response to renae1108

The only way to get out of Guided Access without the associated Passcode is to press the Home and Power button together for 15 seconds. This should turn off Guided Access by forcibly rebooting your device. Once your device is restarted, you can then go to Settings > Accessibility > Guided Access > Guided Access - and turn off Guided Access if needed.


Use Guided Access on iPad - Apple Support

Use Guided Access with iPhone, iPad, and iPod touch - Apple Support



Forgot guided access passcode

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.