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The iPad “iPad” could not be updated. An unknown error occurred (4013).

Help? My daughters new iPad is frozen in the set up process!

iPad Pro, 12.9-inch, 6th Gen, Cell mmW

Posted on Dec 1, 2022 4:56 PM

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Posted on Dec 1, 2022 5:08 PM

See the instructions for troubleshooting error 4013 here, If you see error 9, 4005, 4013, or 4014 when you restore your iPhone, iPad, or iPod touch - Apple Support


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The iPad “iPad” could not be updated. An unknown error occurred (4013).

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