My Face ID is not working

Hello Nanaxavi,

What you need to do depends upon the error message. It helps to include those when starting a help topic.

If you have a 'Face ID disabled' message, this document deals with that specific issue:

"If an alert says Face ID has been disabled on your iPhone or iPad Pro", click here --> If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support

If you just have issues with Face ID not working properly, read this document:

'If Face ID isn't working on your iPhone or iPad Pro', click here --> If Face ID isn't working on your iPhone or iPad Pro - Apple Support