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Can't download any app

Hi! Why I can not download any app? It says that “payment not completed”


[Re-Titled by Moderator]

iPhone 7, iOS 14

Posted on Dec 6, 2022 6:42 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 7, 2022 12:55 AM

If you get a message -> Your purchase could not be completed, you need to update your payment method or add a new one

  • If you want to change your card, add first the new card, then remove the old one.
  • or if you use your Apple ID balance, you need to set your Apple ID balance as your default payment.

 

See also -> Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)


If you update your payment method or add funds to your Apple ID balance, It would take about 1 to 3 business days in order to process.

If you're still unable to update your payment method, Contact Apple Support.

 

Click here for more support and assistance.

1 reply
Question marked as Top-ranking reply

Dec 7, 2022 12:55 AM in response to MarinaJanjic

If you get a message -> Your purchase could not be completed, you need to update your payment method or add a new one

  • If you want to change your card, add first the new card, then remove the old one.
  • or if you use your Apple ID balance, you need to set your Apple ID balance as your default payment.

 

See also -> Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)


If you update your payment method or add funds to your Apple ID balance, It would take about 1 to 3 business days in order to process.

If you're still unable to update your payment method, Contact Apple Support.

 

Click here for more support and assistance.

Can't download any app

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