why all the information didn't back up?
why all information and icon didn't restored to my new i phone from my mac
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The following is taken directly from this support article:
Backups from your computer
A computer backup of your device, which is not the same as a sync, includes almost all of your device's data and settings. A backup from a computer doesn't include:
- Content from the iTunes and App Stores, or PDFs downloaded directly to Apple Books
- Content synced from Finder or iTunes, like imported MP3s or CDs, videos, books, and photos
- Data already stored in iCloud, like iCloud Photos, iMessages, and text (SMS) and multimedia (MMS) messages
- Face ID or Touch ID settings
- Apple Pay information and settings
- Apple Mail data
- Activity, Health, and Keychain data (to back up this content, you'll need to use Encrypted Backup in iTunes.)