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iPhone backup to Mac

I am trying to backup my iPhone SE to my Mac OS High Sierra. The instructions say to locate the phone in iTunes on the Mac. When I open iTunes and connect my iPhone by USB cable the only things that show on the left are music. I got a pop up that said I needed to download and install something for my iPhone to be found in iTunes. I tried that but it says it’s downloading 1 item but after 15 minutes there is nothing showing in the progress bar. What should I do?

iMac

Posted on Dec 9, 2022 10:03 AM

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Question marked as Top-ranking reply

Posted on Dec 9, 2022 10:12 AM

neoflyer wrote:

I am trying to backup my iPhone SE to my Mac OS High Sierra. The instructions say to locate the phone in iTunes on the Mac. When I open iTunes and connect my iPhone by USB cable the only things that show on the left are music. I got a pop up that said I needed to download and install something for my iPhone to be found in iTunes. I tried that but it says it’s downloading 1 item but after 15 minutes there is nothing showing in the progress bar. What should I do?

There is no itunes for mac only finder click here How to back up your iPhone, iPad, and iPod touch with your Mac - Apple Support

2 replies
Question marked as Top-ranking reply

Dec 9, 2022 10:12 AM in response to neoflyer

neoflyer wrote:

I am trying to backup my iPhone SE to my Mac OS High Sierra. The instructions say to locate the phone in iTunes on the Mac. When I open iTunes and connect my iPhone by USB cable the only things that show on the left are music. I got a pop up that said I needed to download and install something for my iPhone to be found in iTunes. I tried that but it says it’s downloading 1 item but after 15 minutes there is nothing showing in the progress bar. What should I do?

There is no itunes for mac only finder click here How to back up your iPhone, iPad, and iPod touch with your Mac - Apple Support

Dec 9, 2022 10:30 AM in response to razmee209

The phone doesn’t appear in Finder. There is iTunes for Mac, I have it open. The backup instructions you linked to say if my OS is earlier than Catalina, mine is High Sierra, to find the phone in uTunes.


I got the message that some software had to be installed to see the phone in iTues but that software will not install.

iPhone backup to Mac

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