Static in Beats Studio buds

has anyone heard static/white noise in there Beats Studio buds while in noise cancelling mode or transparency mode? It doesn’t happen when the modes are off. are there any solutions to fix it?

it happened the first time I used them.

Posted on Dec 10, 2022 6:00 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 12, 2022 4:17 PM

Hello Jordan9797,


Let's use the steps below to reset your Beats Studio Buds:


1. Place both earbuds in the charging case. Leave the case open.
2. Press and hold the system button on the case for 15 seconds or until the LED indicator light flashes red and white.
illustration of case open with earbuds inside and arrow pointing to system button
3. Release the system button.


You can also find those steps in this resource: Reset your Beats Studio Buds - Apple Support A reset can sometimes help address sound issues.


Should that still persist, have you experienced this behavior while at multiple locations?


Have you had the opportunity to test your Beats while they are paired with another device?


Let us know, and we'll keep moving forward from there.

1 reply
Question marked as Top-ranking reply

Dec 12, 2022 4:17 PM in response to Jordan9797

Hello Jordan9797,


Let's use the steps below to reset your Beats Studio Buds:


1. Place both earbuds in the charging case. Leave the case open.
2. Press and hold the system button on the case for 15 seconds or until the LED indicator light flashes red and white.
illustration of case open with earbuds inside and arrow pointing to system button
3. Release the system button.


You can also find those steps in this resource: Reset your Beats Studio Buds - Apple Support A reset can sometimes help address sound issues.


Should that still persist, have you experienced this behavior while at multiple locations?


Have you had the opportunity to test your Beats while they are paired with another device?


Let us know, and we'll keep moving forward from there.

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Static in Beats Studio buds

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