You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Update downloads but will not install to update iPhone

Can not update iPhone because the computer will only download the update but when it says installing update, it fails and restarts the process all over.

iPhone 13 Pro Max

Posted on Dec 11, 2022 11:11 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 12, 2022 2:46 AM

Check all of these carefully:-

  1. you are on a good Wi-Fi, (from 15.4 iPhone 7 up, you may be offered cellular update)  and  that the router is connected to the internet.
  2. Plenty of spare storage – 6GB at least.
  3. on charge with more than 20%, OR 
  4. off charge with more than 50%
  5. low power mode turned off. 
  6. Check you have no Beta profile installed. (Check Settings, General, VPN & Device Management)
  7. no VPN installed (Check Settings, General, VPN & Device Management)

 

Resources:-

Update iphone

Update your iPhone or iPad - Apple Support

 

Learn how to update your iPhone via recent Macs here:-->

Update your iPhone, iPad or iPod touch with the Finder – Apple Support (UK)

 

or older Macs and PC here:-->

Update your iPhone, iPad or iPod touch with iTunes – Apple Support (UK)


1 reply
Question marked as Top-ranking reply

Dec 12, 2022 2:46 AM in response to tprante

Check all of these carefully:-

  1. you are on a good Wi-Fi, (from 15.4 iPhone 7 up, you may be offered cellular update)  and  that the router is connected to the internet.
  2. Plenty of spare storage – 6GB at least.
  3. on charge with more than 20%, OR 
  4. off charge with more than 50%
  5. low power mode turned off. 
  6. Check you have no Beta profile installed. (Check Settings, General, VPN & Device Management)
  7. no VPN installed (Check Settings, General, VPN & Device Management)

 

Resources:-

Update iphone

Update your iPhone or iPad - Apple Support

 

Learn how to update your iPhone via recent Macs here:-->

Update your iPhone, iPad or iPod touch with the Finder – Apple Support (UK)

 

or older Macs and PC here:-->

Update your iPhone, iPad or iPod touch with iTunes – Apple Support (UK)


Update downloads but will not install to update iPhone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.