Hi, I joined chegg and it asked me to login using my Apple ID. My phone did this and when I try to login in it has this long email “….@priv” come up and says it sent a verification code. It’s not showing under subscriptions so how am I meant to cancel when the Apple ID email it’s showing isn’t able to be checked?
i do not want to be charged but it’s not showing me options.
gem
Hello GCL1983,
Welcome to Apple Support Communities. We understand you need help with canceling a subscription for an app. It sounds like you've already walked through our steps to view and cancel subscriptions on your iPhone: Here are the steps to cancel a subscription: If you want to cancel a subscription from Apple
If so, and you still don't see it listed to cancel, you may need to use the steps from the third-party app developer. They have steps listed to manage your subscription using a computer web browser: How do I cancel my Chegg Study Pack subscription?
If further assistance is needed, reach out to our dedicated support teams here: Get Support
You can also find our phone number for your region at this link: How to contact Apple for support and service
Take care.
Cancelling Chegg subscription
