You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Screen shot Apple mail interference

When I take a screen shot - Command+Shift+4 - it opens Apple Mail and inserts the image in one message, while opening numerous pages of other blank email? This just started and continues with the other two types of three key screen shots

iMac, OS X 10.11

Posted on Dec 13, 2022 1:16 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 15, 2022 4:13 PM

Didn't work. Called Apple for help, got great response. In the end I was told to go to Utilities, select Screenshot and look for where it was sent. Turns out Mail was selected which I then changed to Desktop.

Thought you'd like to know.

8 replies

Dec 13, 2022 2:23 PM in response to kirmanrt

Start with this of M1 or M2 Mac...


Start up a Mac with Apple silicon in safe mode

On your Mac, choose Apple menu  > Shut Down.

After your Mac shuts down, wait 10 seconds.

Press and hold the power button on your Mac until the startup options window appears showing available startup disks and Options.

Select a startup disk.

Press and hold the Shift key, click Continue in Safe Mode, then release the Shift key.

To leave safe mode, restart your Mac normally, without pressing and holding any keys during startup.



Start with this if IntelMac...


Safe Boot, (holding Shift key down at startup), does the problem occur in Safe Mode? Could take 10 minutes or more.


Safe mode attempts to repair Disks & clears lots of caches & loads safe Drivers, & prevents loading of 3rd party extensions, so if Safe Mode works try again in regular boot.

Screen shot Apple mail interference

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.