You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

"Erase Assistant is not supported on this Mac"

I get this message when I attempt to reset my Mac... "Erase Assistant is not supported on this Mac"

how can I reset my Mac

iMac 21.5″, macOS 13.0

Posted on Dec 14, 2022 9:44 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 26, 2023 7:05 AM

I can’t rest my Mac

5 replies

Jan 26, 2023 7:13 AM in response to lukiacostello

Excerpt for suggests link at top of this question


If you can't use Erase All Content and Settings

Erase All Content and Settings is available only in macOS Monterey or later, and only on a Mac with Apple silicon or a Mac with the Apple T2 Security Chip. If this feature isn't available or doesn't work on your Mac:


"Erase Assistant is not supported on this Mac"

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.