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Level 1

5 points

Stuck in setting up my Apple ID when transfer data

my new iPhone Stuck in setting up my Apple ID when transfer data

iPhone 13

Posted on Dec 15, 2022 2:18 AM

Top-ranking reply

Community Specialist

Posted on Dec 17, 2022 4:57 PM

Hello Saracheng23,

Let's use the steps below to restart your new iPhone to see if that process completes successfully on a second attempt:

1. Press and hold either volume button and the side button until the power-off slider appears.

2. Drag the slider, then wait 30 seconds for your device to turn off. If your device is frozen or unresponsive, force restart your device.

3. To turn your device back on, press and hold the side button (on the right side of your iPhone) until you see the Apple logo.

You can also find those steps in this resource: Restart your iPhone Restarting can sometimes help address odd behaviors.

Should that still persist, are you able to sign into your Apple ID on another device without any difficulties? Manage your Apple ID

Are you transferring your data directly via the Quick Start feature, or restoring from an iTunes or iCloud backup?

Let us know, and we'll keep moving forward based on those details.

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