MacBook Pro stopped playing videos

Hello diverbill,

There are a few things you can try to troubleshoot and fix the issue with your MacBook Pro not playing videos:

1. Restart your computer: Sometimes, a simple restart can resolve issues with your computer not playing videos. To restart your MacBook Pro, click on the Apple menu in the top left corner of your screen, then select "Restart."
2. Update your software: Make sure that you have the latest version of the operating system and any relevant software, such as your web browser or media player, installed on your MacBook Pro. To update your software, click on the Apple menu and select "System Preferences," then click on the "Software Update" option.
3. Check your internet connection: A slow or unstable internet connection can cause issues with video playback. Make sure that you have a strong, stable internet connection and try reloading the video.
4. Clear your cache and cookies: Over time, your web browser can accumulate a large amount of temporary data in the form of cache and cookies. Clearing this data can help resolve issues with video playback. To clear your cache and cookies, open your web browser and go to the "Settings" or "Preferences" menu. Look for the option to clear your cache and cookies, and follow the prompts to do so.
5. Check for malware: If you suspect that your MacBook Pro may be infected with malware, it's a good idea to scan your system for viruses and other malicious software. There are a number of antivirus programs available that can help you do this.
6. Check for hardware issues: If none of the above solutions resolve the issue, it's possible that there may be a hardware issue with your MacBook Pro. In this case, it may be necessary to take your computer to an Apple store or authorized repair center for further diagnosis and repair.

If none of these options work click here: If you can't play videos in Photos on your Mac - Apple Support

Best regards,

KevTechSupport