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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I tried all the steps that are instructed here to setup touch id properly. My current Mac OS version is Ventura 13.1. After updating, the touch Id stopped working. So I deleted the previous touch ids and tried to add again. But it shows an error... " unable to add touch id. Try again later".
MacBook Air 13″, macOS 13.1
shailyroy15 wrote:
I tried all the steps that are instructed here to setup touch id properly. My current Mac OS version is Ventura 13.1. After updating, the touch Id stopped working. So I deleted the previous touch ids and tried to add again. But it shows an error... " unable to add touch id. Try again later".
Well, it sounds like it could be hardware issue...
See if you can run the user Diagnostic:
Use Apple Diagnostics to test your Mac - Apple Support
May kick out an error code. Report back
shailyroy15 wrote:
I tried all the steps that are instructed here to setup touch id properly. My current Mac OS version is Ventura 13.1. After updating, the touch Id stopped working. So I deleted the previous touch ids and tried to add again. But it shows an error... " unable to add touch id. Try again later".
Well, it sounds like it could be hardware issue...
See if you can run the user Diagnostic:
Use Apple Diagnostics to test your Mac - Apple Support
May kick out an error code. Report back
It says no issue found
Ref code: ADP000
And problem solved. Thanks a lot
Failed to add touch id
