Mac photos will not import any photos

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Level 1

13 points

Mac photos will not import any photos

I'm using the Mac Photos app to manage my photo library and when I'm now trying to import my photos it will not do anything. The progress wheel remains grey and it will remain that way forever.

Using:

Mac OS Ventura 13.0.1
MacBook Air M2 2022
Photos 8.0 (511.0.180)

What I've tried so far:

Checked if my drive is full (it isn't)
Import different file types (.HEIC, .JPEG, .MOV)
Import individual & batch
Import using an iPhone, the MacBook drive and an external SSD
Copied the Photos library to an external SSD and tried from there
Rebooted my MacBook and checked for updates

None of these options seem to be working. The photos library works perfectly fine otherwise, but I cannot add any content to it for some reason.

What can I do to solve this problem?

Thanks in advance.

This is what is appearing in the Photos app on Mac

MacBook Pro 13″, macOS 12.4

Posted on Dec 24, 2022 4:55 AM

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Answer 1

Top-ranking reply

Escott from ER

Level 1

8 points

Jan 6, 2023 4:01 PM in response to MichaelStT

I'm having the a similar issue. To be clear I haven't changed anything, the Library is on an external drive and I have almost the most recent OS. I've uploaded thousands of photos this way and have plenty of memory, I turned off my computer while out of town for 3 days and when I came back nothing will upload. The new photos appear in Photos app as ready to import, I click import new photos and the progress wheel goes around fast like it is importing, but nothing actually imports. I've tried importing one photo at a time, still no luck.

iMac running OS 12.6

Photos 7.0

iPhone 11Pro running 16.0.2

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Answer 2

Jan 6, 2023 4:49 PM in response to Yer_Man

Yer-Man, It hasn’t changed since I used it a month ago successfully. It’s Max OS extended (Journaled). It’s a 4 TB drive with 190.55 GB available.

I did notice that I am a minor OS upgrade behind on both iphone and iMac, so I'm updating now and will report if that solved it. Its just strange that it was all working fine before Christmas, and now it's not...

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