I recently got an iPhone 14 Pro Max and right after I downloaded the newest version of iOS my camera isn’t functioning.
Opening up the camera app,or using it in third party apps shows blank screen or camera is just not functioning in general,
User profile for user:
ColleenD1
User level:
Community Specialist
Hi huey1105,
Welcome to Apple Support Communities. We understand that you're having an issue with your camera working on your iPhone 14 Pro Max after an update. We'd like to help.
The following steps can help you isolate this issue to see if this is a hardware issue or not. It's possible that during an issue was found with an internal component of your camera during the update. We'd like to have you do these steps so we can plan to help you moving forward.
If the camera or flash on your iPhone, iPad, or iPod touch isn't working
If your photos are blurry or the camera screen is black, here's what to do.
Remove case, accessory, or film and test
1. Remove any case, accessory, or film that might block the camera or flash or that places a magnet near the camera.
2. Test the camera by trying to take a photo.
3. Test the LED flash:
* Try the flashlight in Control Center on your iPhone or Control Center on your iPad. On an iPhone X or later or an iPad, swipe down from the upper-right corner of the screen. On an iPhone 8 or earlier, swipe up from the bottom edge of any screen.
* Tap the Flashlight button.
If the flash works only sometimes, open the Camera app and tap the flash buttonto choose a different setting.
Contact Apple Support
If the camera or flash still isn't working properly, contact Apple Support to discuss service options.
If you want to try more steps on your own
If you prefer, here are some more steps you can try on your own if the camera isn't working. You might still need to contact Apple Support after following these steps.
1. If the photo is blurry, clean the front and back camera lenses with a microfiber cloth. If you see dirt or debris inside the lens or if the camera lens appears to be misaligned or blocked, contact Apple Support to discuss service options.
2. Restart your iPhone, iPad, or iPod touch.
3. Test the camera again by taking a photo. If your device has a front and rear camera, check if one or both isn’t working. To switch cameras, tap the rotate button.
Let us know how that goes.
Cheers!