You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

System preference / AppleID is glitching

On the new MacOS, when I open system preferences and go to the AppleID tab, it almost freezes. Any interaction (scroll, click) works after ~5 seconds or doesn't work at all. It gets all right the moment I switch to another tab of the preferences. https://youtu.be/J4iUIyfAQ_8

MacBook Air 13″, 13.1

Posted on Dec 26, 2022 3:18 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 26, 2022 4:47 AM

1 - Restart in Safe Mode. This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts. The boot up will be slow and can take some time - Normal.


2 - Safe Mode will also eliminate Third Party Software, extensions and drivers from loading 


3 - Does the issue present in this mode ?


4 - Sometimes a Safe Boot followed by a Normal Boot will just put things right.


5 - If not - there could be something in the main User Account playing up. To further isolate this - Set up users, guests, and groups on Mac. Then log out of the Main User account and log into the dummy account and test again if the issue persists.


6 - If the issue is present in the dummy account - then, this appears to be a System Wide issue on the computer.


7 - Still issues, report back for additional suggestions

1 reply
Question marked as Top-ranking reply

Dec 26, 2022 4:47 AM in response to Vlad1993

1 - Restart in Safe Mode. This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts. The boot up will be slow and can take some time - Normal.


2 - Safe Mode will also eliminate Third Party Software, extensions and drivers from loading 


3 - Does the issue present in this mode ?


4 - Sometimes a Safe Boot followed by a Normal Boot will just put things right.


5 - If not - there could be something in the main User Account playing up. To further isolate this - Set up users, guests, and groups on Mac. Then log out of the Main User account and log into the dummy account and test again if the issue persists.


6 - If the issue is present in the dummy account - then, this appears to be a System Wide issue on the computer.


7 - Still issues, report back for additional suggestions

System preference / AppleID is glitching

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.