You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Can't Remember trusted phone number

Ok I know my username and my password, but I cannot remember my trusted phone number, it was from about 10 years ago.


How can I access my old Apple account without knowing my trusted phone number?



iPhone 11

Posted on Dec 26, 2022 2:15 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 26, 2022 2:58 PM

  1. Go to your Apple ID account page and enter your Apple ID and password.
  2. On the Verify Your Identity screen, select "Can't access your trusted devices?"
  3. In the pop-up window, enter your Recovery Key.



If you don't have your recovery key either you can enroll in account recovery:

If you use two-factor authentication and can’t sign in or reset your password, you can regain access after an account recovery waiting period.

How to use account recovery when you can’t reset your Apple ID password - Apple Support


2 replies
Question marked as Top-ranking reply

Dec 26, 2022 2:58 PM in response to RinnyCoop

  1. Go to your Apple ID account page and enter your Apple ID and password.
  2. On the Verify Your Identity screen, select "Can't access your trusted devices?"
  3. In the pop-up window, enter your Recovery Key.



If you don't have your recovery key either you can enroll in account recovery:

If you use two-factor authentication and can’t sign in or reset your password, you can regain access after an account recovery waiting period.

How to use account recovery when you can’t reset your Apple ID password - Apple Support


Jan 10, 2023 7:12 PM in response to WheelieNick

let me elaborate, I have not had an iPhone for a few years now.


I recently got an iPhone and am trying to access my old account.


I have my User ID and Password, but I do not remember the verified recovery phone number to access my account.


I have asked all my family members and they have no idea either.


is there any way to recover my account without using a recovery phone number?

Can't Remember trusted phone number

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.