You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPad set up

My new IPad is frozen at setting up my Apple ID. It has been stuck at the same screen for 12 hours. I tried the volume up, down and up again. What else should I do?

iPad Pro, 12.9-inch, 6th Gen, Wi-Fi

Posted on Dec 27, 2022 5:46 AM

Top-ranking reply

Limnos

Level 10

418,021 points

Posted on Dec 27, 2022 6:47 AM

Hi Bandit,

See the various suggestions about dealing with your frozen iPad in this document: If your iPad won't turn on or is frozen - Apple Support

Sections:

- If your screen is black or frozen

- If your device still won't turn on or start up

- If your device turns on but gets stuck during start up

- If you need more help Contact Apple Support Apple Support

View in context

iPad set up

Similar questions