You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

giving Ipad and can't log in

i was giving this iPad and I can't log in because it's still synced to that person's device and i can't contact them anymore what can i do to log into my account


Posted on Dec 29, 2022 8:02 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 30, 2022 1:09 PM

You need the AppleID and password used to initiate the Activation Lock.

There is no workaround for the security features of Activation Lock.


Here is a link to an Apple page about Activation Lock:

Activation Lock page:  https://al-support.apple.com/#/getsupport


If you ever regain contact with the person to whom the iPad is

locked, they need to follow the instructions in this link:

What to do before you sell, give away, or trade in your iPhone or iPad - Apple Support


If you are sure you will never regain contact, recycle the iPad

responsibly. Apple can assist via this link:

Apple Trade In - Apple






1 reply
Question marked as Top-ranking reply

Dec 30, 2022 1:09 PM in response to 2317jas

You need the AppleID and password used to initiate the Activation Lock.

There is no workaround for the security features of Activation Lock.


Here is a link to an Apple page about Activation Lock:

Activation Lock page:  https://al-support.apple.com/#/getsupport


If you ever regain contact with the person to whom the iPad is

locked, they need to follow the instructions in this link:

What to do before you sell, give away, or trade in your iPhone or iPad - Apple Support


If you are sure you will never regain contact, recycle the iPad

responsibly. Apple can assist via this link:

Apple Trade In - Apple






giving Ipad and can't log in

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.