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I am not getting the usual details on my apple tv+ app. Instead of getting the actual time left, for example, I am getting this: menu atve.upnext.timeleft
Same for all items. Can't really decipher any menus, such as where to even locate the subtitle menu as everything comes out like this: Atve.value.plural etc.
This is on the LG OLED TV through the comcast/xfinity cable. Apple TV+ App.
How can this be fixed?
OLED48C1PUB
A few users had reported something similar before, but that was on Samsung TVs, not LG.
- Show info display - Apple Community
- ATVE coding all over my screen instead of actual info - Apple Community
Same advise though:
If the issue persists, then please report this to Apple, so that a fix can be scheduled. Please include device details. Feedback - Apple TV App - Apple. Or contact the Support staff: Get support - Apple Support.
A few users had reported something similar before, but that was on Samsung TVs, not LG.
- Show info display - Apple Community
- ATVE coding all over my screen instead of actual info - Apple Community
Same advise though:
If the issue persists, then please report this to Apple, so that a fix can be scheduled. Please include device details. Feedback - Apple TV App - Apple. Or contact the Support staff: Get support - Apple Support.
The problem is with [the Apple TV+ app on] Xfinity device with my cable.
Same advise though:
If the issue persists, then please report this to Apple, so that a fix can be scheduled. Please include device details. Feedback - Apple TV App - Apple. Or contact the Support staff: Get support - Apple Support.
Thank you. I also have the App on the LG TV that I use through wifi. That app works appropriately, so I don't think it is the LG TV. The problem I have is when using the APP that comes with Xfinity device with my cable.
What device and operating system are you using the Apple TV app with?
Jack
LG OLED TV through the comcast/xfinity cable. Apple TV+ App
menu atve.upnext.timeleft
