My phone does not show my ICCID

My IPhone 11 does not show an ICCID number

iPhone 11 Pro

Posted on Dec 30, 2022 9:16 PM

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ICCID Missing I’m not sure what to call this screen, and I’m not able to find anything online giving it a proper name, but the screen that pops up when you click the “i”, information button at the very beginning of iPhone setup where it says “Regulatory” displaying all the device identifiable information, I am noticing that a particular iPhone 14 Pro Max that I have doesn’t have an ICCID or an MEID number. Does anyone know what that means for the phone? To be more clear, this phone displays the SN, IMEI then CSN numbers only, where I have only ever seen 4 lines of data (where the 4th line has the ICCID or MEID number. Mine is formatted like this: SN: Example IMEI: Example CSN: Example Even more concerning, when the phone is loaded up from the device setup screen, without a phone service provider nor a Wi-Fi network (is in SOS status), there is something taking up the IMEI (1) slot. I have never seen this before, this would normally have the IMEI 1 and 2 back to back as empty slots, but I am seeing this (displaying in Settings > General > About): Carrier: “iPhone 54.0” IMEI: Example CSN: Example I am also noticing that all of the apps that come preloaded onto the phone (Calendar, Find My, Health, etc.), are requiring download from iCloud on a Wi-Fi or data connection, I have only ever seen them come loaded and ready to be opened and used on any iPhone I’ve ever seen. The phone came directly from Apple brand new — Please advise! I can’t find anything online about this, not even anything about the “CSN” number. Thanks!
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1 reply

TheLittles

Level 10

202,805 points

Dec 30, 2022 9:31 PM in response to zenoxoxo

zenoxoxo Said:

"My IPhone 11 does not show an ICCID number"

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Whom to Contact:

Contact your carrier, as they are the one who provide you with the service of configuring your eSIM Card.

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My phone does not show my ICCID

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